How often do we drive to a store, walk up to the door only to find they aren’t open? It’s life, and we deal. But what about internet business? Sure I work some wierd hours, but how does someone know when your actually open for instant email responses? (Because we wouldn’t actually want to pick up the phone.)
I could post actual hours. Ah, but that would be too much like the real world and what if I have a sudden burst of creativity and spend hours away from the computer? What if I just don’t feel like it? Too scheduled for me. Sorry, that idea is out. Next!
Perhaps a web cam you could monitor? You know, something pointing right at my face so you can watch my every facial expression as I read emails, do shipping and edit pictures. Would that be fun? Not happening. That would mean I might have to brush my hair or make sure my sweatshirt didn’t have a big stain down the front. Actually I would have to buy new sweatshirts. Even worse, you might catch what I am eating and not be very impressed with my attempt to fit into my summer wardrobe. Nope, next idea.
Maybe a cute little light on my site that is green when I’m in and red when I’m out. Do you suppose I could have lots of colors? Like purple when I feeling funny or yellow when I’m happy and black for when you probably want to try again later? Hmmm, of course I have no clue how to make one, or turn it on and off. But, maybe…
Oh I know! I think I’ll just keep promising to check emails often and answer within 24 hours. Besides, you all know I never wait that long. And the best part, you never have to go back home until I’m open again. I’ll get back to you.