Today on Flaming Hot I asked members to talk about the little things in their glass world. The topic came to me when I was digging for candy in a box of packing peanuts. One of my favorite glass suppliers, Frantz Art Glass throws a handful of candy in the box of glass rods. I hate to admit it, but I look forward to the candy and have no problem digging for every single piece.
It takes just a few moments to make many customers happy. Something as simple as a few pieces of candy can give them a warm fuzzy memory associated with you. Oh sure, some people don’t care. And of course you do run the risk of annoying someone. But for the most part, a nice gesture shows the customer they are appreciated.
I remember when I first started selling my beads I had fond memorys of buying beads from particular artists. One sent me a pen with her business name. I still have it! And I think of her each time I refind it. Another sent me a bonus bead or two.
I decided to adopt the bonus bead policy. In the beginning, I had many beads that didn’t quite make the first quality cut but were still usable. I was a bit random with my bonus beads at first. But the thank yous made me realize people loved them too. While my seconds are not so common these days, I almost always have a test bead or extra spacers. I put one or two in each package going out the door.
So many little things in life give me joy. A smile, a door held open or a piece of candy puts a bounce in my step. Today, I am going to concentrate on what little things I can do for someone else.
